Resume

David Diggs 

davidrdiggs@icloud.com 

www.daviddiggs.net

Summary

Extensive skills troubleshooting, maintaining, and optimizing enterprise level systems. Enterprise level system deployment, development and administration

Extensive Healthcare Information Technology experience

Highly productive and extremely motivated individual

Dedicated team player and team lead, customer focused, detail oriented, and results driven

Outstanding work ethic.

Occupational Experience 

New Hanover Regional Medical Center 2011 - present 

Wilmington, NC

Enterprise Backup and Disaster Recovery Engineer

Administrator for EMC Backup Suite: Networker, DataDomain, Avamar, Data Protection Advisor(reporting), Backup and Recovery Manager 

IBM BigFix System Administrator

Microsoft System Center Configuration Manager (SCCM) Administrator

Ability to work across multiple platform environments (AIX, Linux, Windows, MAC OS)

Responsible for maintaining, upgrading, and implementing enterprise level backup systems

Responsible for disaster recovery of enterprise data

Responsible for creating a successful Windows Server Patch program at NHRMC

McKesson Corporation 1991 - 2011
Charlotte, NC, Louisville, CO, Atlanta, GA

Senior Enterprise Systems Engineer (Technical Implementation Engineer, TIE)
Lead system support engineer for multiple hospital applications on multiple platforms Senior technical implementation engineer for Horizon Expert Documentation product (HED) Senior enterprise implementation engineer for remote hosting group 

HED/AdminRx triage team and hand held device SWAT team
Authored Oracle SQL queries and Unix/Linux shell scripts
Custom STAR interface programmer (MUMPS), COBOL programmer/analyst, FORTH programmer/analyst, Business Objects system administrator 

Education
Certifications: Certified Services Strategies Support Manger, Services Strategies Support Engineer

BS: Information Systems Security, ITT Technical Institute
National Technical Honor Society / Highest Honors Graduate 3.8 GPA Thornton, CO
AS: Information Technology Programming, ITT Technical Institute
National Technical Honor Society / Highest Honors Graduate 3.8 GPA Thornton, CO 

Diploma: Computer Programmer Training Program (CPT) Charlotte, NC 

Skills Training: Unix, Linux, MAC OS, Oracle SQL, SQL, Business Objects, Java, VMware, Citrix, EMC Networker, DataDomain, Avamar, Data Protection Advisor(reporting), Backup Recovery Manager, IBM BigFix Administration, Microsoft System Center Configuration Manager (SCCM) Administrator

© David Diggs 2013